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Tracking your UPS package is crucial for ensuring it arrives on time and in good condition. Whether you’re waiting for a personal shipment or managing business deliveries, knowing how to track UPS packages gives you control over when and where your items will arrive.

In this comprehensive guide, we’ll show you step-by-step how to track your UPS package using tracking numbers, mobile apps, UPS My Choice, and much more. We’ll also cover troubleshooting tips and what to do if your tracking isn’t updating.

How to Track Your UPS Package Using the Tracking Number

What Does a UPS Tracking Number Look Like?

A UPS tracking number is a unique identifier that helps you track your package throughout its delivery journey. Typically, UPS tracking numbers are 18 characters long and appear on the shipping label, receipt, or email confirmation you receive when your package is shipped. The number will look something like this: 1Z999AA10123456784.

Steps to Track on the UPS Website

Tracking your UPS package on the website is simple:

🌐 Visit the UPS Tracking page.

📝 Enter the 18-character tracking number in the “Track a Package” field.

🔍 Click Track, and you’ll be presented with the package’s current status, location, and estimated delivery time.

You can also track multiple packages at once by entering each tracking number separated by commas. If you want more details, you can use the “Advanced Shipment Tracking” option for additional tracking tools.

Track Packages Using the UPS Mobile App

Tracking your UPS package on the go is easy with the UPS mobile app. The app allows you to:

📲 Receive real-time updates on your shipments.

📦 Scan barcodes directly from your shipping label for instant tracking.

📨 Get delivery alerts and even photos of the package once it has been delivered.

To download the UPS app, simply visit the App Store (for iOS) or Google Play (for Android). It’s a convenient way to stay updated no matter where you are.

Track Packages with UPS My Choice

UPS My Choice is a free service that provides more control over your shipments. With this service, you can:

🔄 Reschedule deliveries to a time that works best for you.

🏠 Redirect packages to a different address or UPS location.

📅 Set delivery preferences to ensure packages arrive at a secure location.

How to Sign Up for UPS My Choice

🖥️ Visit the UPS My Choice page.

✍️ Click Sign Up and enter your details to create an account.

🔑 Once logged in, you can track shipments, change delivery options, and set up alerts for your packages.

UPS My Choice is a fantastic tool for those who frequently manage shipments and want more control over delivery timing and locations.

What to Do When UPS Tracking Is Not Updating

It can be frustrating if your UPS tracking number isn’t updating or showing new information. Here are some troubleshooting steps:

Wait 24 hours: Sometimes, packages take time to update in the system, especially after being scanned or handed over to UPS.

🔢 Double-check the tracking number: Ensure that you’ve entered the correct tracking number, with no extra spaces or characters.

📞 Contact the sender: If the package has not been scanned or updated, contact the sender to confirm that it has been processed for shipment.

🔍 Start a trace: If the tracking number is still not updating or your package is missing, you can initiate a trace with UPS to locate your package.

To start a package trace, visit the UPS Trace page and follow the instructions.

UPS Tracking Delivery Exception: What Does It Mean?

A delivery exception occurs when there’s an issue that prevents the package from being delivered on time. Common reasons for delivery exceptions include:

🏠 Incorrect address

🌧️ Weather-related delays

🛂 Holidays or customs delays

Common Delivery Exceptions and How to Resolve Them

Incorrect address: If the address is incorrect, UPS will attempt to contact the sender or recipient to resolve the issue. You may be able to correct the address via UPS My Choice.

Weather delays: Weather conditions can slow down deliveries. If this happens, UPS will update the tracking status and provide an estimated delivery window.

Customs or holiday delays: International shipments or shipments around holidays may experience delays due to customs or increased demand. If your package is delayed due to these reasons, UPS will update the status.

In all cases, it’s important to monitor the tracking status for further updates or to contact UPS customer service for assistance.

Understanding UPS Tracking Statuses

UPS uses several tracking statuses to let you know where your package is in the delivery process. Here are some common statuses:

🚚 In Transit: Your package is on its way to the final destination.

📦 Out for Delivery: The package is scheduled for delivery today.

🏢 Arrived at Facility: The package has arrived at a UPS facility and is awaiting further processing.

Delivered: Your package has been successfully delivered.

Exception: An issue has caused a delay or disruption in delivery.

Knowing these statuses helps you understand where your package is and whether any action is needed.

Additional UPS Tools & Resources

UPS offers several tools to help manage your shipments:

🏪 UPS Access Point: A network of UPS locations where you can pick up or drop off packages.

📏 UPS Shipping Calculators: Use these tools to calculate shipping rates, delivery times, and get more details about your options.

For more information on these tools, visit the UPS Services page.

Frequently Asked Questions (FAQ)

How do I track my UPS package with a tracking number?

Simply go to the UPS Tracking page, enter your tracking number, and click Track to get real-time updates on your package.

What does “In Transit” mean for my UPS package?

“In Transit” means your package is on its way to the final destination. It will be delivered soon.

Why isn’t my UPS tracking updating?

Tracking updates can sometimes take up to 24 hours. If it’s still not updating, try contacting the sender or starting a trace with UPS.

Conclusion

Tracking your UPS packages is a straightforward process, and there are several ways to do it—whether through the website, mobile app, or UPS My Choice. If your package isn’t updating, troubleshooting and contacting UPS customer service can often resolve the issue. For those who want more control over their deliveries, signing up for UPS My Choice is a great option.

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Marcelle

Journalism student at PUC Minas University, highly interested in the world of finance. Always seeking new knowledge and quality content to produce.